Hope Global

Mark Bates, is the Vice President of Supply Chain at Hope Global and an active member of APICS. He has over 12 years of experience in supply management, procurement, and business experience, involving both domestic and international activities. He has extensive experience in consulting, and training in supply management, procurement, reengineering the supply management process, the management of procurement function, sourcing of materials and services, reducing total cost of ownership, and negotiation of complex contracts.

One of Mark’s amazing strengths is his ability to value every single member of the team. He realizes the way people are wired and that some of the employees are more technical, some were more salesy, and some were more administrative. He makes sure that the employees are shifted according to their strengths. As a young supply chain professional I have been working under Mark for almost 9 months and we have accomplished many amazing things. But for me personally, having the opportunity to work for Mark is the one experience that will stay with me for the rest of my life.

He leads by example, accepts responsibility, is a fun person with a “can do” attitude and I enjoy working for him plus he likes to walk the walk and talk the talk. His door is open for employees to share their ideas on new approaches for resolving issues and tackling problems. No matter how well he’s doing, he doesn’t become complacent. He keeps up with the changes in the profession and industry. “Learning never ends” is one of his mottos and he supports training and pursuing professional certifications for his employees, he encouraged me to join APICS and get certified in CPIM and now TS training. Furthermore he likes promoting the spirit of learning from each other at work for a more productive team.

The best thing about him is that he takes the time to coach and provide guidance. “Lunch and Learn” is a simple but very effective way to start an informal mentoring program. He makes a point to identify and enhance his employees’ strengths and direct them to challenging projects while providing them with resources that will allow them to shine and get noticed. Moreover he is compassionate and use humor to put worries into perspective.

Strategic alignment is one element which he emphasizes on and is always evaluating the supply chains processes and the effectiveness relative to the industry. He has a propensity of creating and simplifying methodologies, and other highly structured best practices to create custom supply chain strategy recommendations.

He always says to me that growth requires a reassessment of the supply chain’s ability to meet ongoing and future business requirements hence we tend to focus on revising approaches involving supply chain cost models, and detailed process maps which in turn lead to a comprehensive opportunity map and create a competitive advantage.

But the best part about him is that he takes everyone’s insights and participation to develop a truly effective solution. Furthermore he focuses just as strongly on developing great relationships and trusting partnerships with our clients. Working for him has taught me how to think outside the box and capture maximum value but at the same time to trust, respect and enjoy what you do.